Scott’s Account Status Plus the Free Night Promotion

I just thought this was a nice reengagement effort, accomplishing quite a bit in a single email including: promotion details; account dashboard; customized reward preference; property highlights; and member only offers. The only thing that weighs this email down is the promotional and other legalese in the footer of the email. Otherwise very action-oriented.

Standing up against hate

Very few of the loyalty programs to which I belong took any, let alone such a vocal position, on the happenings of this past week. I think this is a bold and definitive statement on behalf of the Uber company and presumably the drivers. For a rideshare service that has had a number of driver-passenger[…]