I’m not satisfied with the work that was done. What recourse do I have?

I’m sorry to hear that we didn’t deliver on our agreement, coming up short of your expectations. Let’s discuss the specifics of your feedback to see first if there is an immediate resolution. If not, I will be happy to review the statement of work/estimate against what was discussed and presented. These types of conversations are best face-to-face, so I will do my best to secure time for us to discuss in person. Hope this helps.

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